ServiceMaster CleanComm'l./residential cleaning & disaster restoration
Background
Founded:
1947 Franchising since: 1952
ServiceMaster was incorporated in 1947 as Wade, Wenger and Associates. Marion Wade got the idea for his company after an accident with chemicals left him temporarily blind in 1945. Today, it is part of the ServiceMaster Co. franchise family which includes franchise companies Merry Maids, Furniture Medic and Terminix. ServiceMaster Residential/Commercial Services is headquartered in Memphis, Tennessee, and has enjoyed more than 25 years of consecutive growth.
3839 Forest Hill Irene Rd.
Memphis, TN 38125
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Franchisee Association
Idea Policy & Review Council
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Franchisor is a publicly-held company with 134 employee(s); 12 employee(s) in franchise department.
Franchise Growth
| Year | U.S. Franchises | Canadian Franchises | Foreign Franchises | Company Owned |
| 2008 | 3,042 | 172 | 1,383 | 0 |
| 2007 | 3,041 | 172 | 1,383 | 0 |
| 2006 | 2,978 | 166 | 1,396 | 0 |
| 2005 | 2,990 | 166 | 1,399 | 0 |
Where Seeking Franchisees
Nationwide
Outside the U.S.: Eastern Europe, Western Europe
Costs and Fees
Total investment: $21.2K-126K
Franchise fee: $16.9K-54K
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Ongoing royalty fee: 4-10%
Term of agreement: 5 years, renewable
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Type of Financing Available
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In-House |
Third Party |
| Franchise Fee |
Yes |
No |
| Startup Costs |
Yes |
No |
| Equipment |
Yes |
No |
| Inventory |
Yes |
No |
| Accounts Receivable |
Yes |
No |
| Payroll |
No |
No |
QualificationsNet worth requirement: $50K-75K Cash liquidity requirement: $15K-25K Business Experience:- General business experience
Operations- Franchise can be run from home
- 10-15% of all franchisees own more than one unit
- Number of employees needed to run franchised unit: 3
- Absentee ownership of franchise is NOT allowed. (95% of current franchisees are owner/operators)
Training and Support
Training
- Available at headquarters: 2 weeks
- At franchisee's location: 1-2 days
- Annual convention and regional seminars
Ongoing Support
- Newsletter
- Meetings
- Toll-free phone line
- Internet
- Security/safety procedures
- Field operations/evaluations
Marketing Support
- Co-op advertising
- Ad slicks
- National media
- Regional advertising
- Other marketing support: Intranet, Web design templates
Rankings
Franchise 500® rank:
#33 (2009); #33 (2008); #34 (2007); #17 (2006); #12 (2005);
Fastest-Growing Franchises:
#57 (2008); #28 (2006); #30 (2005);
Low-Cost Franchises:
#5 (2009); #9 (2008); #11 (2007); #7 (2006); #5 (2005);
Top home based franchises:
#4 (2009); #7 (2008); #8 (2007); #3 (2006); #2 (2005);
America's Top Global Franchises:
#28 (2009); #36 (2008); #22 (2007); #16 (2006); #11 (2005);
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