Ending Soon! Save 33% on All Access

Under Armour Just Proved Human Decency Is the Best PR Get your tissues out. After a 4-year-old boy was attacked by a dog while wearing his favorite Under Armour T-shirt, the company reached out with a heartening gift.

By Geoff Weiss

Opinions expressed by Entrepreneur contributors are their own.

Sometimes the best PR is just some good-old human decency.

Case in point: when 4-year-old Jasper Poole was tragically mauled by a dog last March, he just so happened to be wearing his favorite red Under Armour T-shirt. He called it his "superhero shirt."

"Though he was dragged by his leg, his shirt showed no signs of damage," wrote Jasper's dad, Nigel, in a post on Imgur.

During their long nights at the hospital throughout the ordeal (he endured four hours of surgery and received over 300 stitches, but is expected to make a full recovery), an idea suddenly dawned on Jasper's mom. "My wife contacted Under Armour and told them his story and how well the shirt held up."

Related: Why Startups Should Still Care About Things That Don't Scale

They were stunned to receive a package on their doorstep later that week.

"Your mom emailed all of us here at Under Armour to let us know how brave you have been during your recovery," wrote the company's head of social media CSR, Amanda Ozarowski. "She mentioned that you are a big fan of super heroes and we just wanted you to know that you are our super hero!"

That's not all. Ozarowski had also enclosed some serious swag: a veritable bounty of superhero-themed Under Armour T-Shirts, backpacks and shorts. See more pics below from Jasper's dad of this heartening act of humanity that should also serve, for any brand, as a master class in customer service.

Related: What I Learned About PR From Working With Steve Jobs

Under Armour Just Proved Human Decency Is the Best PR
Image credit: imgur.com
Under Armour Just Proved Human Decency Is the Best PR
Image credit: imgur.com
Geoff Weiss

Former Staff Writer

Geoff Weiss is a former staff writer at Entrepreneur.com.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Marketing

Social Media Savvy CEOs Are the Ones Impressing Customers. Here's How to Make Yourself (and Your Brand) Memorable.

CEO impact goes beyond the boardroom. Learn how executive visibility affects your brand and why a strong leadership branding strategy is so critical to your bottom line.

Making a Change

Save Hundreds of Dollars and Learn up to 14 Languages with Daily 15-Minute Sessions on Babbel

Build expanded communication tools for international business ventures.

Side Hustle

These Brothers Had 'No Income' When They Started a 'Low-Risk, High-Reward' Side Hustle to Chase a Big Dream — Now They've Surpassed $50 Million in Revenue

Sam Lewkowict, co-founder and CEO of men's grooming brand Black Wolf Nation, knows what it takes to harness the power of side gig for success.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Science & Technology

3 Major Mistakes Companies Are Making With AI That Is Limiting Their ROI

With so many competing narratives around the future of AI, it's no wonder companies are misaligned on the best approach for integrating it into their organizations.

Business News

A University Awarded a Student $10,000 for His AI Tool — Then Suspended Him for Using It, According to a New Lawsuit

Emory University awarded the AI study aid the $10,000 grand prize in an entrepreneurial pitch competition last year.