Get All Access for $5/mo

As Your Company Scales, You'll Need to Listen More Than Speak Pay attention to those closest to your customers' problems.

By BizCast

Opinions expressed by Entrepreneur contributors are their own.

"It's like we are painting a flying plane," says Brynn Michelich, COO of Jellyvision, in reference to her ever-changing business. Michelich works every day to find an effective balance between serving Jellyvision's users, customers and clients. In order to combat her daily challenges, Michelich has learned to listen to her employees more than speak. By providing a listening ear and never getting too comfortable, Michelich is able to trust her employees to solve issues and continue to be flexible. What challenges is Michelich looking forward to taking on this year? Click play to find out.

Behind every great company is a great story. BizCast casts a positive light on today’s innovative middle market businesses – uncovering the spark that makes these companies special. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

More from BizCast

Recruiting Top Talent and Taking Emotions Out of Important Situations

How a Set of Strong Company Values Drives Capriotti's Sandwich Shop

Building a Framework of Success for Women Entrepreneurs

Editor's Pick

Side Hustle

This Former Starbucks Employee Started a Side Hustle That's Making More Than $70,000 a Month — and He's Not Done Yet

When Tom Saar moved to New York City, he spotted a lucrative business opportunity.

Business News

Is One Company to Blame for Soaring Rental Prices in the U.S.?

The FBI recently raided a major corporate landlord while investigating a rent price-fixing scheme. Here's what we know.

Business News

Amazon Has a Blank Book Problem: Buyers Report Receiving Fakes of Bestselling UFO Book

The book looked fine on the outside, but the inside was out-of-this-world.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Marketing

6 SEO Tips to Help You Rank in the New Era of Quality Content

What is the best SEO strategy after Google's March 2024 core update? Here's what you need to know.

Business News

Paramount Leadership Alludes to Layoffs If Merger Does Not Go Through

Paramount is awaiting approval on its merger with Skydance Media from majority shareholder Shari Redstone.