Get All Access for $5/mo

Flight Forced Into Emergency Landing After Passengers Notice Broken Windows The charter flight did not reach maximum altitude before returning to the ground.

By Emily Rella

Passengers on a charter flight from London Stansted Airport on October 6 were in for a chilly surprise when windowpanes were discovered missing after takeoff, forcing the pilot to make an emergency landing.

According to a report filed by the Air Accidents Investigation Branch, Airbus A321 left the airport for a multi-day charter with nine passengers, six cabin crew, and three pilots. There was also an engineer and loadmaster onboard.

However, before the plane reached maximum altitude, the passengers noticed something was awry.

Related: Delta Passengers 'Abandoned' on Remote Island for 12 Hours

"Several passengers recalled that after takeoff the aircraft cabin seemed noisier and colder than they were used to," the report stated. "[The loadmaster] noticed the increased cabin noise as he approached the overwing exits and his attention was drawn to a cabin window on the left side of the aircraft. He observed that the window seal was flapping in the airflow and the windowpane appeared to have slipped down."

A protruded window that was missing panels (Air Accidents Investigations Branch)

The loadmaster said the noise coming from the window was "loud enough to damage your hearing" and informed the cabin crew and flight deck, who then decided to fly back down to Stansted. The total flight time was just 36 minutes.

Upon landing and inspection, it was found that two windowpanes were missing, and a third was dislodged.

The AAIB concluded that the windows "sustained thermal damage and distortion" due to elevated temperatures. The plane was also used for a filming event, which had the plane's lights running for four to five and a half hours straight.

The damaged windows that were investigated after landing (Air Accidents Investigations Branch)

"A different level of damage by the same means might have resulted in more serious consequences, especially if window integrity was lost at higher differential pressure," the AIIB concluded.

Related: United Flight Forced to Abort Landing, Boston Runway Blocked

The agency said that it is still investigating.

Emily Rella

Entrepreneur Staff

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Starting a Business

I Left the Corporate World to Start a Chicken Coop Business — Here Are 3 Valuable Lessons I Learned Along the Way

Board meetings were traded for barnyards as a thriving new venture hatched.

Business News

'Passing By Wide Margins': Elon Musk Celebrates His 'Guaranteed Win' of the Highest Pay Package in U.S. Corporate History

Musk's Tesla pay package is almost 140 times higher than the annual pay of other high-performing CEOs.

Business News

Joey Chestnut Is Going From Nathan's to Netflix for a Competition 15 Years in the Making

Chestnut was banned from this year's Nathan's Hot Dog Eating Contest due to a "rival" contract. Now, he'll compete in a Netflix special instead.

Marketing

Are Your Business's Local Listings Accurate and Up-to-Date? Here Are the Consequences You Could Face If Not.

Why accurate local listings are crucial for business success — and how to avoid the pitfalls of outdated information.

Money & Finance

Day Traders Often Ignore This One Topic At Their Peril

Boring things — like taxes — can sometimes be highly profitable.

Growing a Business

He Immigrated to the U.S. and Got a Job at McDonald's — Then His Aversion to Being 'Too Comfortable' Led to a Fast-Growing Company That's Hard to Miss

Voyo Popovic launched his moving and storage company in 2018 — and he's been innovating in the industry ever since.