Get All Access for $5/mo

Furious Customers Slam 'Dangerous' New Sensors on Target Shopping Carts A TikToker has captured millions of views showing what happens when Target's shopping carts move a little too far from the store.

By Emily Rella

That's one way to stop a thief.

One TikToker is going viral for showcasing customers leaving a Target store and struggling with the new anti-theft technology that's being used on shopping carts.

Essentially, if a cart moves a certain distance away from the store, a censor activates and causes the wheels of the cart to lock, rendering it unmoveable. In a video that's been viewed over 4.6 million times, customers can be seen struggling to pull the carts with locked wheels.

"You probably don't know this, because it's clearly a new thing, but Target has installed sensors on the carts, which make it so the carts can't go outside a certain parameter of Target," she says.

@taylormadesince1993 #target #nostealing #targetcarts #FYP #pureentertainment #cartnarcs ♬ original sound - Taylor Ann

The video shows confused shoppers unable to get to their vehicles because the sensors are going off.

In one scene, one man begins to pull the cart from the front on an angle to outsmart the sensors so that he can get his stuff to his car.

A follow-up video shows another dozen or so customers experiencing the same problem. One cart comes to an abrupt halt with a baby sitting in the front.

@taylormadesince1993 #part2 #fyp #CartNarcs #targetcarts #FYP #pureentertainment #nostealing #target ♬ original sound - Taylor Ann

Frustrated customers took to the comments to talk about how the sensors can be "dangerous" and unfair to shoppers.

"I have ALWAYS put my cart back. As a mother with two kids.. this would infuriate me," one user said. "I can't carry my stuff & hold my children's hands."

"This is a total fail on your part Target, make the parameter within the plot of your store, not in the middle of the damn parking," another vented.

In November, the retailer announced that it had lost millions of dollars in profit due to "inventory shrinkage" caused by theft and crime.

"Along with other retailers, we've seen a significant increase in theft and organized retail crime across our business," Target CEO Brian Cornell said during the company's Q3 2022 earnings call.

Target has not specified what the exact perimeters are in order for the sensors to be activated.

Emily Rella

Entrepreneur Staff

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Leadership

How to Close the Trust Gap Between You and Your Team — 5 Strategies for Leaders

Trust is tanking in your workplace. Here's how to fix it and become the boss your team needs to succeed.

Health & Wellness

Get a Year of Unlimited Yoga Class Downloads for Only $23 Through June 17

Regular exercise has been proven to increase energy and focus, both of which are valuable to entrepreneurs and well-known benefits of yoga.

Growing a Business

He Immigrated to the U.S. and Got a Job at McDonald's — Then His Aversion to Being 'Too Comfortable' Led to a Fast-Growing Company That's Hard to Miss

Voyo Popovic launched his moving and storage company in 2018 — and he's been innovating in the industry ever since.

Business News

'Passing By Wide Margins': Elon Musk Celebrates His 'Guaranteed Win' of the Highest Pay Package in U.S. Corporate History

Musk's Tesla pay package is almost 140 times higher than the annual pay of other high-performing CEOs.

Starting a Business

I Left the Corporate World to Start a Chicken Coop Business — Here Are 3 Valuable Lessons I Learned Along the Way

Board meetings were traded for barnyards as a thriving new venture hatched.

Business Culture

Why Remote Work Policies Are Good For the Environment

Remote work policies are crucial for ESG guidelines. Embracing remote work can positively impact your business and employees.