Get All Access for $5/mo

How Andrew McLean Created A Thriving Ecosystem Around CycleLab Why customer experience is so important and how you can transform your customer base into a community.

By Daniel Newman

Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur South Africa, an international franchise of Entrepreneur Media.

Andrew McLean is a former pro cyclist and founder of Cycle Lab, who has cycling megastores around the country. Andrew established himself as a household name in the South African cycling fraternity after presenting SuperCycling on Supersport for 17 years. He has since founded CycleLab and is creating the ultimate user experience with added value training, creating a community and ongoing support.

Daniel Newman

CEO of Druff Interactive, Creator of CEOwise

Daniel Newman interviews leading entrepreneurs and finds out what the secret to their success is on his platform CEOwise. After running his design agency Druff Interactive for over 15 years he realised he should have been in a different place with his business after so many years. Determined to become a better entrepreneur Daniel is on a mission to learn from the best in the business. CEOwise documents his journey of learning.
Side Hustle

The Side Hustle He Started in His College Apartment Turned Into a $70,000-a-Month Income Stream — Then Earned Nearly $2 Million Last Year

Kyle Morrand and his college roommates loved playing retro video games — and the pastime would help launch his career.

Growing a Business

6 Effective Strategies to Secure Funding

Use these six proven strategies to secure the funding you need.

Career

The Top Skill Job Applicants Need to Stand Out in 2024 Has Nothing to Do With AI, Says Workforce Expert

Although having the right technical skills might be a prerequisite for certain roles, there's another factor that will help candidates rise to the top.

Leadership

The Path to Success Is Filled With Mistakes. Do These Four Things to Tap Into Their Growth Potential.

Mistakes are often perceived negatively, seen as costly and unacceptable. However, each mistake holds valuable lessons, especially new ones.

Living

7 Hilarious Videos That Make Fun of Office Culture

Anyone who's ever worked in an office can undoubtedly relate.